Appointments Print

All consultations are by appointment only. Normal consulting hours are between 9 to 12 in the morning and in the afternoon between 2 to 4.30 pm.  We have early morning appointments from 8.30 am on Mondays and Wednesdays.  Please note we are closed at week ends.

Our standard consultation time is 10 minutes.  If you feel that you may require longer, please ask the receptionist when you are making your appointment.
While we have a number of doctors in our practice, we encourage patients to attend the same doctor where possible.  We have both male and female doctors.

We do our best to offer routine appointments within 2 working days.  If you require a same day appointment, the receptionist will give you an emergency appointment.

Emergency appointments however are normally only of 5 minutes duration and only cater for the emergency condition.

Please note:

  1. We may not be able to offer a choice of doctor for emergency appointments.
  2. Due to the variable and unpredictable numbers of emergencies, you may have a long wait.
  3. For out of hours services please contact Dubdoc or Contactors Medical Bureau (see out of hours info)

Consultation process

When you come to our surgery, the Receptionist will register you and mark you as arrived in our system, she will then direct you to our waiting room.  The doctor or Nurse will call your name when ready to see you and bring you to their consultation room where you can discuss in all privacy your situation.

Part of the consultation process involves a discussion between Doctor / Nurse and the patient to establish your general health and personal circumstances.  If necessary, we can organize for a translator to attend your consultation and / or you may bring a friend or relation to attend with you.

Some appointments require more time, for instance Smear Test, Baby Vaccinations or Employment medicals.  You may also feel that you need a longer consultation to discuss your particular situation. Please advise the receptionist at time of booking appointment if you have any special requirements.  We will do our best to accommodate you.
 

Repeat Prescriptions

If you require a repeat prescription, please call the surgery in the afternoon.  Your prescription will normally be available the following afternoon. Prescriptions will only be given to the named patient, unless by prior agreement.    

Home Visit

If you are too ill to visit the surgery and you require a home visit, please contact the surgery, phone 4166011 before 10am, if possible.

The doctor on call will talk to you to discuss the home visit.